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Jackson Memorial Service Internet Viewing May Match Obama's Inauguration
in Wangtam, on July 8, 2009
• Jackson Memorial Service Internet Viewing May Match Obama's Inauguration
• Introducing the Google Chrome OS
• Michael Jackson's Funeral - the Online Version
• 微软将揭开Gazelle(瞪羚)浏览器面纱
• Demand for Apple's 13" MacBook Pro may be outpacing supply
• Google Drops A Nuclear Bom...
Outsourcing Trends
in The Outsourcing Weblog, on July 2, 2009
© laura padgett
Here's an interesting article on outsourcing trends (made more interesting because I am quoted in it).
In any case, I believe that outsourcing could be at the leading edge of the recovery, as careful organizations try to grow their footprints without growing their head c...
Durbin-Grassley, Indian Outsourcing, and the H-1B Visa
in Global Mobility Report, on June 29, 2009
BusinessWeek had a fascinating examination early this month of what may be the biggest problem faced by the H-1B visa: Indian outsourcing.
A bill currently before Congress, the Durbin-Grassley visa reform bill, would probably bring an end to the Indian outsourcing model by requiring that U.S. com...
So profitieren Kunden und Versicherer durch IT-Consultants
in versicherungsintern, on June 12, 2009
© Oliver Knittel Wer wie KarstadtQuelle-Versicherungen sein Ohr seit vielen Jahren an der Stimme des Kunden hat und genau hinhört, investiert genau in die Quelle, aus der das Geld sprudelt. Die Führungskräfte haben ihr Einmaleins gelernt und ihre Mitarbeiter mit dem Instrumentarium aus...
Worth Watching!
in The Outsourcing Weblog, on June 11, 2009
© chucklin
This video is a humorous poke at the Customer-Vendor relationship in outsourcing deals... does it remind you of any of your relationships?
I just wish there was another one from the other point of view that highlighted margin-increasing behavior and the customers' reaction to...
Outsourcing Your Dating Life
in The Dating Weblog, on June 10, 2009
© annie.kisskiss
A number of sources ( TechCrunch , Online Dating insider , VentureBeat ) have reported on a new service that lets you outsource all the stuff involved in online dating - for a mere $480 a month.
VirtualDatingAssistants.com will do the work of creating your profile and scre...
Could This be the Future of Outsourcing?
in The Outsourcing Weblog, on June 9, 2009
..., send the work out and receive turnaround in a very price-efficient manner.
Even in higher-order outsourcing, this approach could work. If a company maintains a multi-supplier environment - where ea...
Crowdsourcing
in Web 2.0, on June 7, 2009
© Sreejith K
I've mentioned crowdsourcing before, but it's been a little while. Wikipedia defines crowdsourcing as "the act of taking a task traditionally performed by an employee or contractor, and outsourcing it to an undefined, generally large group of people or community in t...
Infosys CEO interviewed
in The CIO Weblog, on May 20, 2009
...
Gopalakrishnan clearly sees the dangers in industry consolidation and in changes in the nature of outsourcing, with more businesses taking the same tack as they have with their internal IT organizat...
Speed Sourcing - An Over-Reaction to Long Procurement Cycles?
in The Outsourcing Weblog, on May 19, 2009
© Urban Mixer
In a recent Computerworld article , EquaTerra highlighted its "Speed Sourcing" concept - an accelerated process to complete outsourcing deals. The practice, whereby the entire procurement and negotiation process is compressed - with key features eliminated - promises f...
The Revolution
in The CIO Weblog, on May 12, 2009
Maybe I'm just overly optimistic (that's a rare accusation for me) but I'm having trouble thinking that the combination of technology advancements made these past few years and the current wide, deep recession could possibly not result in revolutionary changes in how IT happens in most...
Selling to Procurement Organizations
in The Outsourcing Weblog, on May 10, 2009
© tomsaint11
I recently became interested in the issues that arise when selling to corporate procurement departments. A legal process outsourcing company that I'm associated with is cracking this nut, and the differences between the sales processes are night-and-day.
Like any good writer,...
50 Ways to Leave your Outsourcer
in The Outsourcing Weblog, on April 28, 2009
© simplified complication
Robert Jaques, in an article posted on WhatPC yesterday, talked about the difficulties involved in exiting outsourcing arrangements.
Mr. Jaques rightfully points out that offshoring and outsourcing relationships have clearly migrated from "non-core" busin...
Future structural changes in supply chains
in Supplychainer, on April 27, 2009
Bob Ferrari of Supply Chain Matters Blog recently had a Q&A with Kinaxis which he has published on his blog (Read it here ). The topic of the discussion was around the new trends in supply chain space and the structural changes which are coming.
I liked Bob's point of view a lot in th...
More job cuts ahead: Bain
in Sox First, on April 23, 2009
There are forecasts that even if markets start growing again, unemployment will continue to escalate. That's borne out in the latest Bain executive survey, published in the Harvard Business review blog which found that companies are still planning big cuts. According to Bain, seven out o...
Microsoft Stops Mainstream Support For Windows XP
in Wangtam, on April 16, 2009
• Microsoft Stops Mainstream Support For Windows XP
• Twitter's Co-Founders Evan Williams and Biz Stone Speak!
• AmazonFail: An inside look at what happened
• Twitter tormented by nettlesome computer program
• Dive Into The Five Great Lakes With Google Earth
• App Management System Ex...
InfoSys's Sales Decline
in The Outsourcing Weblog, on April 15, 2009
© JustinLowery.com
Proving once again that the outsourcing marketplace is not immune to the recession, IT outsourcing giant, Infosys, has seen a downturn in its business - its first since 1981. (See article here )
Rivals Wipro and Tata Consulting are also expected to show weaker results. Ana...
A video on social efforts from Dr. Patrick Dixon
in Audeamus - How dare we..., on March 31, 2009
I knew the speaker and Futurist Dr Patrick Dixon from his speeches related to supply chain and business. Recently I found out that he is also an activist in social welfare oriented activities. In this video from Patrick, he talks about the effects of outsourcing on social welfare in poor countri...
Asetek appoints new supply chain lead
in Supplychainer, on March 29, 2009
....
According to Business Wire , Mr. Tang brings extensive knowledge of OEM and EMS manufacturing, outsourcing, materials and supplier management to the company. Tang also brings expertise in contrac...
Are Visa Rules a Form of Protectionism? India Thinks So...
in Global Mobility Report, on March 22, 2009
BusinessWeek looked recently at the growing anger in India over new rules for H-1B visas for companies taking stimulus money. It's protectionism, say Indian critics, that Congress has banned companies receiving bailout money from hiring foreigners on H-1B visas. The problem is not just the H-1...
IBM Buying Sun?
in Java Entrepreneur, on March 21, 2009
© lumaxart
The Wall Street Journal this week broke the news that IBM is considering purchasing Sun Microsystems .
"Teams of International Business Machines Corp. lawyers are examining Sun Microsystems Inc.'s contracts and documents in a due-diligence process that could take a...
And Now for Something Completely Different
in The Outsourcing Weblog, on March 20, 2009
© J.C. Rojas
In these days of doom and gloom, sometimes we need to take a minute and laugh. To that end, take a look at this clip on outsourcing from The Onion .
Enjoy!
And follow me on
Will Health Care Reform Affect Outsourcing?
in The Outsourcing Weblog, on March 15, 2009
© kimberlyfaye
In a recent Huffington Post article , Fritz Hollings, former senator from South Carolina. The article calls for broad, sweeping changes in tax and trade policies, changes that would, no doubt, make many of the readers of this site uncomfortable. However, he also makes a very in...
8 Mistakes
in The Outsourcing Weblog, on March 10, 2009
Photo courtesy of iStockphoto , Image# 5964395
While an article like this shows up in the outsourcing press on a regular basis, this one, in GlobalServices, is a good, succinct summary of eight of the mistakes that are often made in outsourcing deals.
While it talks about "evaluation of...
Whither the call center?
in The CIO Weblog, on March 9, 2009
There's no question that the economic crisis creates an environment with the potential, or even likelihood, of great upheaval for the outsourcing market. You can find all perspectives on just what that upheaval might look like; Satyam's troubles play out one scenario, the image of slightly...
The Outsourcing Paradox
in The Outsourcing Weblog, on March 8, 2009
Photo courtesy of iStockphoto , Image# 4326573
In this article in IndustryWeek, one of the key problems in outsourcing relationships is explored. While this article focuses on manufacturing, it also applies to any outsourcing relationship, from HR and finance to IT to recruiting.
The "O...
The key themes in the supply chain of tomorrow
in Supplychainer, on March 8, 2009
According to a Deloitte paper published recently, the one size fits all approaches of the past doesn't satisfy the needs of today's and tomorrow's supply chain.
Some of the factors which in Deloitt's point of view are making a paradigm shift include (they are U.S. centric):
...
IBM to Buy Satyam?
in The Outsourcing Weblog, on March 6, 2009
Photo courtesy of iStockphoto , Image# 1908674
The rumor mill is swirling around Satyam. On March 7, the Australian web site, IT News reported that IBM was in talks to buy Satyam. This is really interesting and looks like it could be a good, opportunistic, pickup for IBM.
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follow me on T...
Obama's Tax Breaks and Outsourcing
in The Outsourcing Weblog, on March 3, 2009
Photo courtesy of iStockphoto , Image# 204085
In a recent article published by the Gerson Lehrman Group, Obama's elimination of tax breaks for outsourcing was analyzed. The article states (and I agree) that there is a large difference between the elimination of tax benefits for a business...
A More Pessimistic View of Outsourcing
in The Outsourcing Weblog, on March 2, 2009
Photo courtesy of iStockphoto , Image# 7893322
In today's Tech Trader Daily section of Barron's a pessimistic view of the Indian outsourcing industry this year. Wachovia's Edward Caso points out that "demand remains lackluster and decision making slow," and also poin...
Follow Me on Twitter!
in The Outsourcing Weblog, on March 1, 2009
Photo courtesy of iStockphoto , Image# 1785636
For quick updates in the Outsourcing Space, follow my user on Twitter
Find OutsourceTweet
and follow me!
Please Don't Take Away Our Tax Breaks!
in The Outsourcing Weblog, on February 27, 2009
Photo courtesy of iStockphoto , Image# 3068294
As a long-time participant in the outsourcing industry, I was not surprised by India Inc.'s hyperbolic reaction to the budget presented by President Obama this week. No doubt, the removal of tax advantages for outsourcing will affect some con...
The 25 Most Dangerous Places for Outsourcing
in The Outsourcing Weblog, on February 26, 2009
Photo courtesy of iStockphoto , Image# 288691
An interesting article popped up in Network World today highlighting the 25 most dangerous places for outsourcing . In addition to simply listing 25 areas with high crime or high risk of terrorist attack, the list also broke down the list the risks...
Outsourcing Takes a Hit
in Biz Plan Hacks, on February 24, 2009
In case you missed it, BusinessWeek had a piece earlier this month on the how a number of businesses are cutting back on outsourcing as part of their fiscal response to the recession. Of course, that's hurting outsourcing providers - especially in the IT sector. The economic slump has become s...
Is Mexico still a viable near-shore location?
in Supplychainer, on February 19, 2009
A report by the US Joint Forces Command published in January 2009 caught some by surprise: "In terms of worst-case scenarios for the Joint Force and indeed the world, two large and important states bear consideration for a rapid and sudden collapse: Pakistan and Mexico ." According to...
Data management and forecasting remain top challenges in life science sector
in Supplychainer, on February 16, 2009
Aberdeen Group recently published a new report aimed at providing ideas on supply chain strategies for life science sector. The results of the analysis done by Aberdeen were quite interesting as they highlighted that managing disperse product data and improving demand forecasts remain two top chal...
Compliance and Outsourcing
in The Outsourcing Weblog, on February 11, 2009
Photo courtesy of iStockphoto , Image# 6537396
In a recent article , Karen Wilson of Citadel Compliance Group LLC describes compliance issues and concerns that arise during outsourcing and offshoring transactions. The article, intended for both outsourcing and compliance managers, highligh...
A Conversation with Larry Guevel of Unisys
in The Outsourcing Weblog, on January 29, 2009
Photo courtesy of iStockphoto , Image# 3294058
A few days ago, I had the opportunity to chat with Larry Guevel, Vice President of Strategic Business Planning for Unisys Global Outsourcing and Infrastructure Services, about the current state of the outsourcing market and some of Unisys's pro...
Due Diligence in the post-Satyam World
in The Outsourcing Weblog, on January 19, 2009
...nvolved in outsourcing a particular process, the economic and innovation benefits of conducting the outsourcing, and the ability of the customer to mitigate risks that are beyond the appropriate risk ...
Security is just broken
in The CIO Weblog, on January 15, 2009
I'm at the Seattle Tech Security conference today, and all I can tell you about it so far is that, despite quite a number of very excellent tools available, IT security today seems fundamentally broken to me.
Don't get me wrong; I think security is actually pretty decent in most organ...
The Effect of Satyam's Revelation
in The Outsourcing Weblog, on January 10, 2009
Photo courtesy of iStockphoto , Image# 5721341
As you've all seen by now, Satyam (one of the biggest Indian-based outsourcing companies) is in the midst of an earnings misstatement crisis. Like many other companies, Satyam was subject to substantial pressure to show results, particularly ...
Outsourcing safely
in The CIO Weblog, on January 9, 2009
Implicit in the conflation of agile operations with fragile support is a requirement that your users have access to services which are at once flexible and scalable and which are also efficient for your business to provide. When you put those three words together, the next thing you come to is i...
Satyam stranger than fiction
in The CIO Weblog, on January 7, 2009
Not really fiction, but certainly stranger than anything I was imagining when I wrote this entry on the dismal prospects for Indian off-shoring firms last week, singling out Satyam particularly in light of their increasing financial difficulties.
As has been the case in the past (most recently wi...
Taking advantage of recessionary pressures to restructure IT
in The CIO Weblog, on January 5, 2009
Photo courtesy of iStockphoto , Image# 5763717
I mentioned last week that it is probably about time to shake off the shock of the downturn and start looking seriously at how to restructure your IT department to deal with tighter, more competetive markets. I'll put up a series of posts this...
Feasting on the carcasses of off-shoring firms
in The CIO Weblog, on January 2, 2009
In a downturn it's inevitable that those firms which are luckier or better prepared than their competitors will take advantage of their positioning to eat the lunch, or other savory delectables, of those less fortunate. India's various disadvantaged off-shore outsourcing firms may be on ...
Self-correcting problems
in The CIO Weblog, on December 15, 2008
The best kind to have, aren't they? So I thought, hey, those folks in the Financial sector who have reportedly been having trouble filling their IT positions in 2008 have to be feeling pretty good right about now... seems like those unfilled positions have probably either disappeared or ...
Lou Dobbs, the Auto Bailout and Outsourcing (and Outsourcing Contracts)
in The Outsourcing Weblog, on December 13, 2008
Photo courtesy of iStockphoto , Image# 4645314
Lou Dobbs of CNN has been very vocal about conditions to be placed on the automobile companies in the event that they receive a bailout. Chief among them is preconditioning the bailout money on such companies not outsourcing jobs overseas. Dobbs,...
Core IT skills lacking in talent pool?
in The CIO Weblog, on December 11, 2008
...er ways to expose the information and power within them to average staff. There is going to be more outsourcing, and there accordingly will be less specialist hiring by organizations, regardless of th...
From finance failures to the FBI
in The CIO Weblog, on December 9, 2008
The FBI, at least, does not seem to subscribe to the oddly popular notion that the catastrophe on Wall Street was caused or significantly contributed to by poor IT leadership. Or at least they seem not to blame former Lehman Brothers' IT head Chad Fulgham individually for the mess, sin...
Are We Going to Start Paying the Crowd?
in Web 2.0, on December 8, 2008
Crowdsourcing : the act of taking a task traditionally performed by an employee or contractor, and outsourcing it to an undefined, generally large group of people, in the form of an open call. Put in laymen's terms, it's the idea of taking a job you need done and making it available for any...
Zoho announces SQL API
in The CIO Weblog, on December 2, 2008
The quiet achiever of the SaaS world, Zoho, has announced a new service called CloudSQL offering direct ODBC/JDBC access to certain cloud-hosted data with common SQL syntax. The service will also be available as an extension to Zoho's existing WebAPI, which means it will be accessible not on...
The Mumbai Tragedy
in The Outsourcing Weblog, on December 1, 2008
Photo courtesy of iStockphoto , Jeremy Edwards
Last week's terror attacks in Mumbai could have sweeping effects on the outsourcing industry over the next year. The brazen targeting of westerners by militants potentially linked to Al Qaida, occurring at some of Mumbai's nicest hotels and...
India-Pakistan: Bad for business
in The CIO Weblog, on December 1, 2008
Despite commitments from some large outsourcing players to continue their India-based operations, a more widespread perception of the dangers raised by the Mumbai attacks which I wrote about last week is starting to gain broader concern in the industry.
The terrorist attacks, however, are y...
The devil is in the details
in The CIO Weblog, on December 1, 2008
Photo courtesy of iStockphoto , Image# 7241345
Michael Krigsman has posted a podcast interview on his Project Failures blog with Brian Sommer on the subject of project management and system integrators or "consultants" as they like to call themselves.
I urge CIOs and other IT deci...
More woes for India-based outsourcing
in The CIO Weblog, on November 26, 2008
Not to minimize the very real human tragedy and other geo-political implications of the terror attacks currently paralyzing the Indian city of Mumbai, but the first technology related thought to cross my mind was, wow, this is a another unfortunate blow for India's off-shore outsourcing in a...
Is the Downturn Affecting Offshore Outsourcing?
in The Outsourcing Weblog, on November 20, 2008
... kind of shift - to a stakeholder-value focused approach - could have a long-term adverse affect on outsourcing, as justification will need to be more than dollar savings (particularly when those savi...
Recession impacts India based outsourcing
in The CIO Weblog, on November 12, 2008
As if having China encroaching on them weren't enough, the powerhouses of Indian IT outsourcing are feeling the impact of the global economic crisis.
Conventional wisdom, including that espoused by yours truly, held that outsourcing shops and their ilk (including consultants) could prosper ...
The Slowdown's Effect on Indian Hiring
in The Outsourcing Weblog, on October 28, 2008
Photo courtesy of iStockphoto , Image# 6763783
Recently, the Washington Post published an article on the effects of the downturn on the Indian outsourcing community. While the managers in Indian companies remain confident, they are taking steps to "immunize" themselves from problems...
Europe Feels the Crisis
in The Outsourcing Weblog, on October 20, 2008
Photo courtesy of iStockphoto , Jan Rysavy
As today's ZDNet Asia makes clear, the economic slowdown and its effect on outsourcing in the financial segment, has crossed the Atlantic and is lowering the overall deal flow in Europe, too. While this is not surprising, it is indicative of the ...
Quanta verliert bei Acer das Vertrauen
in Das B2B-Marketing-Blog, on October 17, 2008
Die meisten PC- und Handyhersteller lassen ihre Produkte über Lizenzunternehmen herstellen und betreiben nicht selbst irgendwelche Produktionsstraßen. Dafür gibt es Experten, insbesondere in Fernost. Der taiwansche PC-Hersteller Acer plant zum Beispiel, die Produktion von Netbooks an Auftragsfertige...
High End Jobs Going to India
in The Outsourcing Weblog, on October 16, 2008
...sks, like graphic design, legal work and other "thought process" tasks. To those of us in outsourcing, this isn't surprising, but to an unsuspecting public uncomfortably used to offshore...
A Time to Renegotiate
in The Outsourcing Weblog, on October 14, 2008
Photo courtesy of iStockphoto , Jacob Wackerhausen
With many offshore vendors needing to address lost revenues caused by the financial crisis , now may be the perfect time for customers to initiate renegotiation proceedings. By offering to extend the term of a deal at a time when other deals m...
Citi, Lehman sell India Units
in The Outsourcing Weblog, on October 9, 2008
Photo courtesy of iStockphoto , Andrew Johnson
Citi has sold its Indian captive to Tata and Lehman has sold its Indian captive to Nomura in two of the largest (and what may be two of the only major) sales of US-owned captives. See this article in InformationWeek.
In the Citi deal, the center...
Value Will Be King
in The Outsourcing Weblog, on October 8, 2008
Photo courtesy of iStockphoto , David Parsons
Writing in IT World Canada, Arpit Kaushik talked about the end of the "golden age of offshore outsourcing and the beginning of the age of truth and rationality." The article is part doom-and-gloom and part hope, in many ways similar to the...
Something Else to Blame on Outsourcing
in The Outsourcing Weblog, on October 5, 2008
Photo courtesy of iStockphoto , Shawn Gearhart
In a recent article , SF Gate reported that outsourcing is "partly to blame" in many data thefts. Citing security "data sleuths" at Verizon Communications, Inc., the article describes a "typical" case, where an em...
The Economic Crisis - and an Opportunity
in The Outsourcing Weblog, on October 3, 2008
Photo courtesy of iStockphoto , Nataliya Kostenyukova This week, ZDNet published an article entitled " India's Outsourcing Bubble is Bursting " - describing the slowdown as it effects the IT Outsourcing labor market in Bangalore. While it doesn't appear that Bangalore is in the...
Computer Science's Gain
in The Outsourcing Weblog, on October 1, 2008
Photo courtesy of iStockphoto , Don Bayley
In a recent article , ComputerWorld pointed out that the current crisis on Wall Street may encourage more college students to consider careers in computer science . While this career choice was very popular during the 80's and 90's, the dot...
Supply chain consulting has entered new zones
in Supplychainer, on September 30, 2008
Traditionally the market for consulting services in supply chain was focusing on the control, operations harmonization and logistics cost cutting efforts.
In other words, the traditional focus supply chain consulting was operational cost reduction.
In the last couple of years, the market has...
The Fall of Finance
in The Outsourcing Weblog, on September 29, 2008
...ervices are the "core business" of banking. Who would have guessed?
Bringing it back to outsourcing, this could be both the best and worst of times for outsourcers. Best at least for those ...
Indian Outsourcing During the Credit Crunch
in The Outsourcing Weblog, on September 28, 2008
Photo courtesy of iStockphoto , René Mansi
The press is finally coming out with articles that suggest that the credit crunch is going to have an adverse effect on the Indian BPO community. That isn't a stretch as financial services companies in the US grapple with the major changes that h...





