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Japan IT Services Market - Challenge!

in The CIO Weblog, on August 28, 2007

Japan's IT services market is expected to grow to $107 billion by 2008 - a compound annual growth rate (CAGR) of 8.7 per cent. It accounts for over a third of the total revenues for the Indian IT-ITeS exports to Asia, Oceania and West Asia. Revenues from the IT services' account form app...

SAP Board Meets in India

in The CIO Weblog, on August 27, 2007

SAP, the technology leader in business software solutions, will hold its board meeting in India for the first time ever. The seven-member board of the 35-year-old company will meet in New Delhi from August 27, to discuss strategies and future plans. "SAP's India operations registered...

25% Growth Rate in SMB Packaged Software Market in India - AMI Partners

in The CIO Weblog, on August 25, 2007

Small and medium businesses (up to 999 employees) in India are on track to spend about US $640 million on packaged software purchases this year, up more than 25 percent over what they invested in all of 2006, according to Access Markets International Partners. Spending on databases, accounting...

Infosys on the changing "global business environment"

in The CIO Weblog, on August 25, 2007

...tries with the younger workforce - Global Arbitrage of age, Outsourcing phenomenon will continue to raise, trend is expected to continue for many years to come. Moores law still goes strong - Nobo...

Convergence of SaaS solutions with industry-specific applications - BO+ThomsonPartners

in The CIO Weblog, on August 24, 2007

Recently there was an announcement of a joint venture between business intelligence vendor Business Objects and one of the world's leading sources for financial data, Thomson Financial, goes well beyond a simple partnership deal, We are witnessing the convergence of SaaS (Software as a Servi...

INGRES BI Appliance

in The CIO Weblog, on August 24, 2007

Ingres has delivered a business intelligence Appliance of its Icebreaker database and Linux combination, after teaming up with JasperSoft for its open source business intelligence (BI) suite. Last February, Ingres launched Icebreaker, a tight coupling of the Ingres 2006 da...

IBM - Infrastructure Operations in India for Global SMB's

in The CIO Weblog, on August 24, 2007

IBM has set up a services delivery operation in India that will focus on infrastructure services to its clients worldwide. The company already delivers some infrastructure services to large customers covered under multi-year contracts from its Global Development Centers (GDCs) in Bangalore and...

Gartner Magic Quadrant for Offshore Application Services 2007

in The CIO Weblog, on August 23, 2007

Gartner Inc's recent Magic Quadrant for North American Offshore Applications Services, 2007 report, According to Gartner, Magic Quadrant leaders "are performing well, have a clear vision of market direction and are actively building competencies to sustain their leadership positions....

Nasscom on China's IT Software Services Industry Evolution

in The CIO Weblog, on August 22, 2007

Nasscom recently released a report a Whitepaper 'Tracing China's IT Software Services Industry Evolution',which this is the first in a quarterly series which will focus on regions that are alternate markets, competitive destinations and/or potential partners for India. Key Highlig...

Identity & Metrics Essential for IT Leaders

in The CIO Weblog, on August 21, 2007

Excerpts from a computerworld article: For any leader, one of the most potent tools for influencing others is a strong sense of self . If IT's leaders don't know who they are, don't understand what their organizations stand for and can't articulate the value that IT can delive...

Indian Outsourcers to Continue Acquisitions!

in The CIO Weblog, on August 21, 2007

...rs for these deals is the united States' cap on H-1B visas, which isn't likely to be raised from the current ceiling of 65,000 anytime soon. "It's definitely affecting Indian...

SOA Pretty high on the Hype Cycle - Nucleus Research

in The CIO Weblog, on August 21, 2007

Infoworld has an article highlighting a report by nucleus Research, below are excerpts from the same: In a study entitled "Benchmarking: Service-Oriented Architecture," Nucleus Research and partner KnowledgeStorm said that while SOA drives developer productivity, SOA often en...

Infosys 2007 - Analyst Meet - Overview

in The CIO Weblog, on August 16, 2007

Here are some slide screenshots: Infrastructure Management Services Enterprise Services HRD Source: 1 Tags: Infosys - Analyst+meet - 2007 Prashanth Rai

Salesforce.com 2nd Quarter Earnings Call

in The CIO Weblog, on August 16, 2007

Salesforce.com IInd Quater results summary: Subscriber / Growth - We achieved a new milestone in customer additions by adding 3,000 net new customers during the quarter, to bring our total customer count to roughly 35,300. That's an increase of 10,500 customers in the past 12 months. O...

Wipro's Acquisition of Infocrossing - Summary

in The CIO Weblog, on August 16, 2007

On August 6, 2007, the Company announced that it had signed a definitive agreement to be acquired by Wipro Technologies, the global IT services business of Wipro Limited, for $18.70 per share in cash. The tender offer is subject to a number of customary closing conditions, including regulatory a...

Genral Motors CIO's thoughts on Oracle Acquisition strategy

in The CIO Weblog, on August 6, 2007

Unbelievably encouraging. A year and a half ago, it felt OK.   this is what Szygenda said when asked  - if you had to sum up Oracle's acquisition strategy in a word or two, what would you say? General Motors spends billions of dollars annually on IT and considers Oracle one of...

Microsofts CRM

in The CIO Weblog, on August 6, 2007

Fast Facts: 85,000 Dynamics CRM seats were sold during Microsoft's Q4 There's a total of 11,000 customers and 475,000 people on Dynamics CRM overall (Compare - Salesforce.com seven years to build a customer base of 32,000 organizations for ondemand crm .) Brand- and ch...

Cognizant Q2 - Earnings Call

in The CIO Weblog, on August 5, 2007

Excerpts from Cognizants Q2 Results: Attrition - Employee attrition increased slightly to 17%, which is consistent with seasonal trends and attrition for the second quarter. This increase was due primarily to the seasonal tendency for certain employees to leave during the second quarter to p...

KEYS to Outsourcing Success - EDS

in The CIO Weblog, on July 31, 2007

Despite ITO's maturity and widespread acceptance, success still eludes some companies. Logic would say that any business process that has been around as long as ITO should achieve more consistent results. In reality, many clients tell us that they're not getting the financial and operati...

Q&A with Charles Philips - InformationWeek

in The CIO Weblog, on July 31, 2007

Excerpts from the interview: InformationWeek: As a result of Oracle's acquisition strategy, you've helped turn the company into a Wall Street darling and greatly improved its market cap. But is it good for customers? Phillips: Customers now recognize that Oracle acquiring a produ...

Salesforce's SOA Effort

in The CIO Weblog, on July 31, 2007

Salesforce.com last week introduced a new service that uses service-oriented architecture technology to ease the process of integrating third-party applications with its hosted customer relationship management software . The new Salesforce SOA tool, which adds the integration technology ...

TPI's Gerry Clark on Outsourcing Offshoring

in The CIO Weblog, on July 31, 2007

Computerworld has a Q&A, Below are excerpts: What are the major trends you are seeing in the large global outsourcing deals you are advising on? Contract duration is coming down. The first- and second-generation deals were seven to 10 years. They are now closer to five to seven years. T...

Turnaround CIO

in The CIO Weblog, on July 31, 2007

Marc Lewis, CEO of Westport, Conn.-based Leadership Capital Group LLC, an executive search firm that has placed several turnaround CIOs in large corporations comments, Agility is key, he says. Candidates must be able to work in companies of various sizes across a range of industries ...

CIO's contribution to the bottom line

in The CIO Weblog, on July 29, 2007

Gartner offers these four suggestions to CIOs looking to make an impact on the bottom line: Clarify enterprise growth levers and where IS should contribute. Build deep business knowledge and behavioral capabilities in IS, and contribute proactively to business project definition and pri...

Conversation with EVP EDS Apps Services - Charlie Feld

in The CIO Weblog, on July 29, 2007

EDS' Senior Executive Vice President of Applications Services, Charlie Feld, spoke at the JPMorgan 35th Annual Technology Conference, Below are some excerpts from the transcript. Demand for IT Services - I've seen the cycles go where big spending, big cutbacks, big spending, big cutb...

Case Study: SOA - Bearning point, Schawk

in The CIO Weblog, on July 29, 2007

AMR Research's most recent survey showed 46% of companies are considering or implementing their first service-oriented architecture (SOA) project within the next two years. (Dated starting of 2007) AMR has a case study on SOA project at Schawk - a a $650M supplier and service provider to c...

7 Myths if Outsourcing

in The CIO Weblog, on July 28, 2007

On the WSJ came across this article with the same title, below is the list of the 7 Myths and also some quotes and excerpts from the same.This is based on a survey conducted of senior executives at 62 of the 100 largest financial-services firms in the U.S. and Europe: We Can Have It All Ou...

Thunderbird 意欲脱离 Mozilla

in Wangtam, on July 27, 2007

...ot;结果揭晓 真幽默 - CircleBuilder Gets $800K for Religious Social Network - 短信群发重要内容需经批准 - 世纪佳缘指责嫁我网抄袭其页面 - Lumosity - Brain Games and Memory Improvement ...

Emergence of the Midtier Indian IT Services players

in The CIO Weblog, on July 27, 2007

Forrester report titled "Not The Usual Suspects: Cost, Quality, And Client Service Benefits From Midtier Providers" highlight 3 companies that are not often written about or highlighted among the Indian IT services player, Hexaware, Syntel and US Technology. Recently i had the...

Outsourcing 2.0 - Impacted by Web 2.0 - Wipro

in The CIO Weblog, on July 27, 2007

Wipro has a very interesting presentation up on the site which they seem to have presented at the Web2.0 conference, Below are some of the slides. Outsourcing also gets the 2.0 tag. Will write more on this topic later. Source: 1 Tags: wipro - outsourcing2.0 - web2.0 Pra...

India (Tax) Holiday coming to a close - TPI

in The CIO Weblog, on July 27, 2007

TPI covers this topic in a report, below are some excerpts from the same: Software Technology Park India (STPI) scheme was introduced in the formative years of the information technology (IT) industry in India. It provides certain concession in duties, levies and taxes to companies that export...

Summary of Facts from some Indian IT Services Companies

in The CIO Weblog, on July 26, 2007

Since its earning season, am lookin through th results announced and summarizing here aspects / parts that i found interesting (Disclaimer: Some of the data is calculated and can be wrong and also there might be some errors in the writing/copying of data) Mindtree: Sales Person : Soft...

Captive Centers - 20% Additional Savings

in The CIO Weblog, on July 25, 2007

EquaTerra believes upwards of 20 percent additional savings are on the table for some of India's captives, and that is on top of opportunities for improved quality and global process Standardization .But still recommends rethinking the captive strategy, given the complexity o...

Infosys Acquires Philips BPO

in The CIO Weblog, on July 25, 2007

Infosys Technologies has bought three captive BPO's from Netherlands based Philips NV's in a deal pegged at $250 million. As part of the agreement, Philips will enter into a seven-year contract with Infosys BPO to provide Finance & Accounting (F&A) services and the proces...

SaaS continues to grow in Asia - Springboard Research

in The CIO Weblog, on July 25, 2007

Springboard's data shows significant growth in awareness and adoption of SaaS across the region with the market increasing 92.5% in 2006 to reach a market size of US$154 million. Springboard forecasts that the SaaS market in Asia will reach US$1.16 billion by 2010, with a cumulative annual g...

Mckinsey - An interview with head of Merrill Lynch's operations and IT

in The CIO Weblog, on July 25, 2007

Mckinsey Quarterly has an interview with Diane Schueneman, Head of Merril Lynch's Operations & IT, Below are excerpts from the same, The model - Merrill Lynch is one of a growing number of financial-services companies that have combined their IT and operations units in an effort to smo...

BO Chairman's thoughts on Enterprise Software

in The CIO Weblog, on July 24, 2007

Found this nice post which highlights the thoughts of the BO Chairman/CSO on Enterprise software, quite comprehensive, Excerpt below: Hybrid Model - He said enterprise software companies need to offer both an on demand and an on premise offering. "The mistake is to offer one se...

Outsourcing Management & Governance - 1

in The CIO Weblog, on July 24, 2007

Outsourcing Management & Governance is a critical discipline that enables companies to achieve the intent of their outsourcing deal. Without it, value leakage of 15 percent or greater typically results. The critical components of Outsourcing Management & Governance are: 1. Service Qua...

Waters Publication named Infosys technologies best outsourcing partner.

in The CIO Weblog, on July 24, 2007

Readers of Waters, a leading publication covering the needs of chief information officers in global capital market firms, rated Infosys Technologies as "Best Outsourcing partner". "Like other companies selected in Waters Rankings, Infosys Technologies has demonstrated a strong u...

Computerworld - Interview with Lawson's Harry Debes

in The CIO Weblog, on July 23, 2007

Computerworld has an interview with Lawson's CEO Harry Debes, Below are some interesting excerpts from the same: Harry Debes took over as CEO of Lawson Software Inc. in June 2005, just as the company was acquiring Sweden-based Intentia International AB, a deal that would make Lawson one ...

Industry Talent Retention

in The CIO Weblog, on July 18, 2007

Its earning season for the Indian IT Services companies and after revenue and the impact of the strong rupee the other stat thats of interest to all is attrition. On this topic i came across a set of slides as a part of the teleconference at Forrester. Below is a snapshot of an interesting sl...

China an Offshoring Destination

in The CIO Weblog, on July 18, 2007

As demand for offshore IT outsourcing services grows in the coming years, companies will be faced with the problem of limited outsourcing resources in more established markets for IT services, such as India, Ireland and the Philippines, Gartner said. To fill this gap, companies are already starti...

Can Indian IT Services Companies Keep growing ....?

in The CIO Weblog, on July 17, 2007

SeekingAlpha has a post providing 3 key challenges Indian Outsourcing companies are going to face starting 2009 , End of the Tax Shelter:The biggest advantage Indian IT companies have is the tax shelter provided by Indian government. This is the reason INFY's tax rate is below 10%. This...

CIO != Career is Over, CIO -> CEO

in The CIO Weblog, on July 16, 2007

The title means CIO doesnt mean Career is Over. Increasingly there is a trend of rising prominence of "new school" CIOs - individuals that possess an optimal blend of technical skills and business savvy. This breed treats the top IT position not as the end point of a career but as ...

TCS Some Thoughts?

in The CIO Weblog, on July 15, 2007

TCS is making some serious investmenst in building its brand visibility, most of us have probably seen the "Experience Certainity" campaingn, but another aspect seems to be the executives becoming more available. Some time back we covered an interview with their CFO , this time its Su...

Open Source And IT Outsourcers

in The CIO Weblog, on July 14, 2007

I read this  about how the ecosystem is working between the open source providers and the outsourcers. Below are some highlights from it. Several Open Source firms have mentioned that Indian outsourcing shops are becoming very good customers and in some ways are really starting to drive e...

SME/SMB's move to the future not to the past

in The CIO Weblog, on July 13, 2007

As I got us this morning a thought occurred to me, that the whole concept of Business network transformation will not work without the enablement of the SME/SMB s to participate on the network electronically. Therefore the SME/SMB initiatives by most software vendors goes beyond just them ...

Infosys - Q1 Results - Fast Facts

in The CIO Weblog, on July 12, 2007

Revenue - Sequentially our revenue grew by 7.5%. Our blended pricing went up by 1% this quarter Geo - Grown 7.5% in North America, 8.4% in Europe Geo - North America contributed 62.6% of our revenue this quarter. Europe contributed 26.8% of revenue Customers - Added 35 new ...

Syntel - The best kept secret in IT Services, Not Anymore!!!

in The CIO Weblog, on July 2, 2007

On Friday, I had an opportunity to talk to Bharat Desai the Chairman,CEO of Syntel Inc. It was a very interesting and candid discussion, with some interesting insights into the IT Services market. First let me start by explaining the title of the post, This was something that came up during the...

Thoughts of the TCS CFO

in The CIO Weblog, on June 26, 2007

Sandhill has an interview with the CFO of Tata Consulting Services - S Mahalingam, below are some interesting excerpts from the same that cover the current concerns and opportunities in the outsourcing market. SH: "What about wage inflation? Sometimes the rate hits 12 to 15 percent annu...

India IT Service Companies, Hiring in the US

in The CIO Weblog, on June 26, 2007

Businessweek has an article highlighting how some of the Indian IT Services firms are begining to hire more in the US. Excerpts from the same: In the past, Indian companies almost always transferred Indians to work in the U.S. on temporary visas. But now Infosys and other Indian outfits are hi...

Testing Services - The Growing IT Serviceline

in The CIO Weblog, on June 26, 2007

According to Gartner Inc., the worldwide market for Testing Services is forecast to grow to US$ 13 billion by 2010, with 45-50 percent (around US$ 6 billion) getting outsourced. Indian IT-BPO players generated export revenues of about US$ 280 million from Testing Services in 2006. Most of the ...

HCL's - Verticalization Strategy in Europe

in The CIO Weblog, on June 22, 2007

IDC has a report titled " HCL Technologies and its Verticalization Strategy at Work in Europe ", Below are some interesting excerpts from the same: HCL in Europe targets five sectors (financial services, retail and utility, telecom and media, high tech and manufacturing, and life sci...

Who is ready for SME/SMB? - Nucleus Research

in The CIO Weblog, on June 22, 2007

nucleus Research published an "independent" report titled "SAP AND ORACLE: WHO'S READY FOR SMALL AND MEDIUM-SIZED BUSINESSES?" All the Enterprise Vendors seem to be focused on the SME sector now and as we have seen in the earlier posts, SAP is no different.Infact...

Is the future of IT Services = Talent Networks?

in The CIO Weblog, on June 13, 2007

Business Network Transformation is a concept I have written about previously here .A lot of people believe it to be the future model for how enterprises will work. Well if that is the case than what about IT Services firms? Currently are they in the "End to end Integration phase"? The...

Everybody needs a CIO!

in The CIO Weblog, on June 13, 2007

My Current reading includes The Long tail , by Chris Anderson. I really like the book so far, I like the simplicity with which the concepts have been explained.But this post isn't about the book or about the long tail (well, Everything is about the long tail isn't it?). It is focuse...

India is now Offshoring

in The CIO Weblog, on June 12, 2007

Whenever those two words have been used together the connotation has been very different than in this case. Yes India is the offshoring capital of the world, Bangalore has become part of the standard vocabulary for most people globally in business. But strangely Garner seems to think th...

HP's - IT Transformation Initiative

in The CIO Weblog, on June 11, 2007

During the SAP Summit one of the interesting meeting was with Durgadutt Nedungadi, he delivered a pretty good keynote on day 1 and had some time set up with him later which was quite interesting. During the keynote Durgadutt referred to IT transformation initiative that they have running i...

Best Practices from SAP Managed Service

in The CIO Weblog, on June 10, 2007

There is an article by Gary Fromer, SVP, SAP Managed Services, SAP Americas . Below are some excerpts from the same: The SAP Managed Services organization delivers application outsourcing services to over 400 SAP customers worldwide. We've learned many lessons from our experiences with...

Business Network Transformation

in The CIO Weblog, on June 9, 2007

One of the other interesting conversations I had during the SAP Summit was with Rolf Schumann (CTO EMEA - SAP), Like most of the SAP execs he is a citizen of Lufthansa. Which is not big surprise I suppose. The first part of our chat was about how to avoid jet lag, it was an interesting discussion I...

SAP Summit - Day 1

in The CIO Weblog, on June 7, 2007

The first afternoon of the SAP Summit was packed back to back with keynotes, some interesting others not. So to summarize the day, below are some snapshots of interesting slides from the same. Tags: sap - tcs - hp - ibm - sme - sap+summit+07 Prashanth Rai

SAP - 1000th SME Customers in India

in The CIO Weblog, on June 6, 2007

Today SAP announced their 1000th SME customer in india, Subhiksha Retail. SAP seems to be growing at a rampant pace in India, with almost 400 customer new wins in 2007. Which translates to additions of two news customers per work day in 2007. Some fast facts of SAP in India 1. Number of Custo...

SAP Summit India

in The CIO Weblog, on June 6, 2007

I am at the SAP Summit in India, this is the Sapphire equal in India. SAP & Mike I think have succeeded in making the Blogger Relations program global. For this specific invite we have Nagaraj Bhargava - VP Marketing & Sales to thank. The SAP Summit is a 3 day event, starting today. Wha...

SaaS in Asia - A1S Ready

in The CIO Weblog, on June 5, 2007

"SaaS has undergone a very substantial increase in awareness and adoption in the last 12 months," said Dane Anderson, CEO & EVP of Research for Springboard Research. "Awareness jumped from 41% in 2006 to 61% in 2007, so SaaS is undoubtedly gaining traction in the market. With ...

IT Projects - Manage the Change

in The CIO Weblog, on June 4, 2007

IT Project = Change management program Most IT projects are fundamentally Change management projects, So the required care & steps need to be taken for the same. All the stake holders in the engagement need to "CHANGE" their way of accomplishing their duties or tasks. But ...

Outsourcing Market Status - TPI

in The CIO Weblog, on May 31, 2007

Consider the source has a post up discussing TPI's Q1 findings, We said that the first quarter saw a dramatic decline in the number and value of larger commercial outsourcing signings, compared sequentially and year-over-year. We offered the view that 2007 was stacking up to be a relati...

Gartner IT Expo - Sourcing related information

in The CIO Weblog, on May 30, 2007

"Top line" findings from this year's sourcing and vendor relationship presentations at Spring Symposium/ITxpo include: Sourcing decisions are no longer - and no longer should be - driven exclusively or even largely by the pursuit of low transaction or operational cost. The key ...

Gartner IT Expo - BI Takeaway

in The CIO Weblog, on May 30, 2007

Key take-aways from the business intelligence and information management track at the the Gartner IT Expo include: Business intelligence competency center (BICC) - Gartner estimates that 33% of organizations have an active BICC to define the vision, strategy, direction, and gover...

Top Executives Bullish On Outsourcing

in The CIO Weblog, on May 29, 2007

According to a report from PricewaterhouseCoopers LLP (PwC) majority of senior executives -- 87% -- think IT outsourcing delivers on the business benefits projected in their original plan. Even more, 91%, say they will outsource again, whether totally happy with the results or not, because outs...

IT is key to future business growth - Cognizant

in The CIO Weblog, on May 28, 2007

Here are some thoughts of Sanjiv Gossain, UK managing director of Cognizant, The role of information technology in a business has changed rapidly in the past five years. Since its conception, the primary goal of the IT department has been to improve efficiency and reduce cost. The emergenc...